Financial Aid for Higher Ed Professionals

Financial Aid for Higher Ed Professionals

CSS Profile for Counselors

Support Hours:
October 1 through February 28: Monday–Friday from 9 a.m.–10 p.m. ET
March 1 through September 30: Monday–Friday from 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

CSS Profile

Contact Form

Counselor Financial Aid Services Inquiry

Phone

CSS Profile for Financial Aid Administrators

Support Hours:
October 1 through February 28: Monday–Friday from 9 a.m.–10 p.m. ET
March 1 through September 30: Monday–Friday from 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

CSS Profile

Contact Form

Higher Education Financial Aid Services Inquiry

Phone

Institutional Documentation Service (IDOC) For Counselors

Support Hours:
October 1 through February 28: Monday–Friday from 9 a.m.–10 p.m. ET
March 1 through September 30: Monday–Friday from 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

Institutional Documentation Service (IDOC)

Email

Phone

U.S. and Canada
866-897-9881
International
+1 212-299-0096

Institutional Documentation Service (IDOC) For Financial Aid Administrators

Support Hours:
October 1 through February 28: Monday–Friday from 9 a.m.–10 p.m. ET
March 1 through September 30: Monday–Friday from 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

Financial Aid Services Information Center

Email

Contact Form

Schedule a Consultation

Phone

Institutional Needs Analysis System (INAS)

Email

Phone

Net Price Calculator for Financial Aid Administrators

Website

Net Price Calculator Resource Center

Email

Technical Support

Contact Form

Request a Demo

Phone

Technical Support
800-657-3013

PowerFAIDS

Website

PowerFAIDS Resource Center

Email

Implementation Services
Technical Support

Contact Form

Schedule a Consultation

Phone

Fax

571-485-3099

PowerFAIDS Cloud

Website

PowerFAIDS Cloud Online Help

Email

Contact Form

Schedule a Consultation